Aaliyah Gregory
Aurora,CO
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Twin Peaks Restaurants
05.2022 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Library Cafe
08.2021 - 05.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Bioengineering
University of Colorado Denver
Denver, CO05-2027
Skills
- Exceptional customer service
- Food Running
- High-volume dining
- Guest Engagement
- Guest Seating
- Table setting knowledge
Timeline
Server
Twin Peaks Restaurants
05.2022 - Current
Barista
Library Cafe
08.2021 - 05.2022
Bachelor of Science - Bioengineering
University of Colorado Denver
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