Summary
Overview
Work History
Education
Skills
Timeline
Server

Aaliyah Gregory

Aurora,CO

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Server

Twin Peaks Restaurants
05.2022 - Current
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Barista

Library Cafe
08.2021 - 05.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Bachelor of Science - Bioengineering

University of Colorado Denver
Denver, CO
05-2027

Skills

  • Exceptional customer service
  • Food Running
  • High-volume dining
  • Guest Engagement
  • Guest Seating
  • Table setting knowledge

Timeline

Server

Twin Peaks Restaurants
05.2022 - Current

Barista

Library Cafe
08.2021 - 05.2022

Bachelor of Science - Bioengineering

University of Colorado Denver
Aaliyah Gregory