Summary
Overview
Work History
Education
Skills
Timeline
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Aaliyah Hall

Aaliyah Hall

Milledgeville,GA

Summary

Proven Order Specialist with a track record of enhancing on-time delivery rates at Belks through effective logistics coordination and strong supplier relationships. Excel in ERP systems and adept at sales support, demonstrating exceptional problem-solving skills and customer satisfaction achievements.

Overview

4
4
years of professional experience

Work History

Order Specialist

Belks
12.2023 - 04.2024
  • Increased on-time delivery rates through careful coordination of logistics operations and effective communication with transportation providers.
  • Developed expertise in various order management systems, quickly adapting to new software as needed to maintain optimal efficiency.
  • Ensured inventory accuracy by conducting regular audits, reconciling discrepancies, and updating database records accordingly.
  • Developed strong relationships with suppliers, negotiating favorable terms to ensure timely delivery of products.

Call Center Representative

Five Below
01.2020 - 12.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.

Education

Ged -

Central Georgia Tech
Milledgeville, GA
05.2018

Skills

  • Sales Support
  • Order Management
  • ERP systems experience
  • Order Picking
  • Excel Experienced

Timeline

Order Specialist

Belks
12.2023 - 04.2024

Call Center Representative

Five Below
01.2020 - 12.2023

Ged -

Central Georgia Tech

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Aaliyah Hall