Aaliyah Hansen
Wilmington,NC
Summary
Highly motivated employee with a strong desire to tackle new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Excels in working effectively unsupervised and rapidly mastering new skills.
Overview
3
3
years of professional experience
Work History
To Go
Texas Roadhouse
Wilmington, NC
08.2024 - 10.2024
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.
Environmental service assistant
Novant Health, Inc
Wilmington, NC
07.2023 - 10.2024
- Facilitated smooth transitions during staff shift changes by effectively communicating relevant information regarding completed tasks or outstanding issues.
- Provided exceptional customer service to patients, visitors, and staff while performing routine duties as an Environmental Services Assistant.
- Ensured patient satisfaction by responding promptly to concerns or requests related to room conditions or cleanliness.
- Performed daily cleaning tasks efficiently, maintaining high standards for appearance and hygiene throughout the premises.
- Demonstrated strong attention to detail when completing various cleaning tasks, ensuring all areas met established standards for cleanliness.
Radiology special imaging asst
Novant health primary care
5145 S college road
10.2024 - Current
- Assisted in performing diagnostic imaging procedures to ensure quality patient care.
- Maintained imaging equipment and ensured compliance with safety protocols and standards.
- Coordinated patient schedules, optimizing workflow and reducing wait times for imaging services.
- Supported radiologists by preparing images for interpretation and documenting findings accurately.
Car side to go specialist
Applebees Neighborhood Grill and Bar
Wilmington, NC
03.2023 - 07.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Monitored and replenished supplies in to-go area, ensuring uninterrupted service during busy periods.
Education
High School Diploma -
North East High School
North East, MD06.2022
Skills
- Strong multitasking
- Quick Learner
- Sense of urgency
- Adaptable mindset
- Phone Etiquette
- Goal-Oriented
Timeline
Radiology special imaging asst
Novant health primary care
10.2024 - Current
To Go
Texas Roadhouse
08.2024 - 10.2024
Environmental service assistant
Novant Health, Inc
07.2023 - 10.2024
Car side to go specialist
Applebees Neighborhood Grill and Bar
03.2023 - 07.2023
High School Diploma -
North East High School
Startdate
03/24/23
Previousjobtitle
Car side to go specialist
Previousemployer
Applebees
Enddate
07/04/23
Highesteducation
North East High school, High school diploma, 05/2022
Current Role
Environmental service assistant
Phonenumber
(910) 297-6717
Startdate
03/24/23
Previousjobtitle
Car side to go specialist
Previousemployer
Applebees
Enddate
07/04/23
Highesteducation
North East High school, High school diploma, 05/2022
Current Role
Environmental service assistant