Christine Hernandez
Donna
Summary
Proven performer at Texas Roadhouse Steakhouse, adept in maintaining seamless communication and managing multiple orders with precision. Known for exceptional phone etiquette (soft skill) and memory retention (hard skill), consistently enhancing customer satisfaction and fostering repeat business through informed menu guidance and efficient issue resolution.
Overview
1
1
year of professional experience
1
1
Certification
Work History
TO GO
Texas Roadhouse Steakhouse
05.2024 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Education
High School Diploma -
Premier High School
Weslaco, TX05-2025
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Adaptable mindset
Certification
Certified To Go Trainer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
TO GO
Texas Roadhouse Steakhouse
05.2024 - Current
Certified To Go Trainer
High School Diploma -
Premier High School
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