Kylie Shipman
Knoxville,TN
Summary
Proven multitasker and quick learner, adept at managing high-pressure situations with a sense of urgency. At Texas Roadhouse, excelled in customer communication, boosting repeat business through expert menu knowledge and efficient order management. Skilled in both administrative efficiency and motivational coaching at Gymtek Academy, enhancing athlete confidence and performance.
Overview
3
3
years of professional experience
Work History
To Go
Texas Roadhouse
01.2023 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Youth Gymnastics Coach
Gymtek Academy
08.2021 - 05.2023
- Facilitated effective parent-coach communication, addressing concerns and providing updates on gymnast progress.
- Streamlined administrative tasks such as attendance tracking, equipment inventory management, and scheduling coordination.
- Increased athlete confidence through personalized goal-setting and motivational conversations.
- Managed budgetary constraints by sourcing cost-effective equipment options without compromising quality or safety standards.
Education
Undecided -
Pellissippi State Community College
Knoxville, TNSkills
- Strong multitasking
- Quick Learner
- Sense of urgency
- Adaptable mindset
Timeline
To Go
Texas Roadhouse
01.2023 - Current
Youth Gymnastics Coach
Gymtek Academy
08.2021 - 05.2023
Undecided -
Pellissippi State Community College
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