Aaliyah Jones
Odenton,MD
Summary
A highly motivated employee and student with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Determined student with academic discipline knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Holy Cross Health
Silver Spring, MD
05.2024 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Provided directions and information to patients and families, enhancing their hospital experience.
Patient Access Representative
University Of Maryland Medical System
Bowie, Md
10.2023 - 05.2024
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
Front Desk Associate
Planet Fitness
Laurel, MD
01.2022 - 06.2023
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed guest check-in and check-out procedures, reservations and payments.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted, registered and assigned guests to rooms according to individual requirements.
Server
PF Chan's Restaurant
Columbia, MD
04.2021 - 07.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Associate of Science - Radiology Technology
Anne Arundel Community College
Arnold, MD11-2027
High School Diploma -
Arundel High School
Gambrills, MD05.2021
Skills
- Hospitality services
- Oral and written communication
- Team oversight
- Problem-solving
- Nursing services
- Customer service
- Critical thinking
- Computer proficient
- CPR/First aid certification
- Time management
Timeline
Patient Access Representative
Holy Cross Health
05.2024 - Current
Patient Access Representative
University Of Maryland Medical System
10.2023 - 05.2024
Front Desk Associate
Planet Fitness
01.2022 - 06.2023
Server
PF Chan's Restaurant
04.2021 - 07.2022
Associate of Science - Radiology Technology
Anne Arundel Community College
High School Diploma -
Arundel High School
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