Aaliyah Malveaux
Galveston,TX
Summary
Diligent high school student with 2+ years of customer service experience seeking long time workplace opportunities to expand upon previously documented skills of commendatory team member activity and effective organizational expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Lead
Schlitterbahn
03.2022 - 08.2022
- Supervised and directed employees in maintenance, production and serving of food from designated stands
- Frequently monitored and maneuvered multiple stands at once, serving to increase overall workplace cohesion and meet production goals
- Trained 1 new team members by relaying information on company procedures and safety requirements.
- Worked meticulously to resolve workplace affairs between team members and accomplished direct communication with customers
Housekeeper
The Henderson's
03.2019 - 04.2020
- Executed successful efforts to maintain both indoor and outdoor areas of house
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Deliberately reorganized home, according to owners guidelines, to become more accessible yielding in praise from employers
- Interacted with employers for extended periods to effectively communicate about topics concerning the housing establishment
Child Care
Kids Palace Learning Center
01.2018 - 04.2018
- Enhanced workplace environment by maintaining concise and jovial attitudes with adolescents and accompanied caregivers, declining workplace disorder by substantial amounts
- Monitored large groups of children for extended periods of time
- Established schedules for adolescents and coordinated with coworkers in meetings for important events
- Enhanced means of communication by means of creating posters, emails, and texts between daycare and parents making overall synchronicity between groups increase tremendously
Education
Some College (No Degree) -
Ball High School
Galveston, TXSkills
- Complaint Resolution
- Effective and potent customer service and communication skills
- Customer Assistance
- Exceeds baseline productivity in all environments
- Advanced flexibility and availability
- Operational Efficiency and Safety
Certification
- Certified in Word, Powerpoint, Excel, Access and Outlook
- Certified in Professional Communications
- Certified in Food Safety
Timeline
Team Lead
Schlitterbahn
03.2022 - 08.2022
Housekeeper
The Henderson's
03.2019 - 04.2020
Child Care
Kids Palace Learning Center
01.2018 - 04.2018
Some College (No Degree) -
Ball High School