Aaliyah Moore
Mobile,AL
Summary
Dynamic and results-oriented professional with proven expertise in customer service and planning and organization, honed at Walmart and Firehouse Subs. Excelled in enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Demonstrated ability to lead under pressure, achieving high accuracy and efficiency in fast-paced environments.
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
11.2021 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Key Holder
Firehouse Subs
07.2018 - 08.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
High School Diploma -
Mattie T Blount High School
Eight Mile, AL05-2020
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Customer relations
- Upbeat and outgoing attitude
- Documentation and reporting
- Verbal and written communication
- Teamwork and collaboration
- Problem-solving
Timeline
Personal Shopper
Walmart
11.2021 - 08.2022
Key Holder
Firehouse Subs
07.2018 - 08.2021
High School Diploma -
Mattie T Blount High School
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