Aaliyah Payne
Pittsburgh,PA
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical skills to meet goals. Diligent with a strong background in providing compassionate in-home care. Expertise in assisting with daily living activities and fostering a supportive environment. Consistently demonstrated exceptional patience and communication skills. Experienced with cash handling, customer service, and banking operations as a Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Care Aide
Davis Home Health Care Agency
Pittsburgh, PA
01.2025 - Current
- Administered daily personal care routines, ensuring client comfort and hygiene.
- Assisted clients with mobility and transportation to appointments and social activities.
- Monitored health status, documenting vital signs and reporting changes to healthcare professionals.
- Developed individualized care plans tailored to client needs in collaboration with families and medical staff.
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Bank Teller
Citizens Bank
Pittsburgh, PA
04.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy in deposits and withdrawals.
- Assisted customers with account inquiries, providing detailed product information and resolving issues.
- Maintained cash drawer accuracy, conducting regular audits to minimize discrepancies.
- Educated clients on digital banking tools, enhancing user experience and increasing adoption rates.
CREW
Ritas
Pittsburgh, PA
06.2025 - 10.2025
- Delivered exceptional customer service, ensuring satisfaction and loyalty during peak hours.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Trained new crew members on operational procedures and safety protocols.
- Maintained cleanliness and organization of workstations, adhering to health standards.
Receptionist
Language Media Center
pittsburgh, PA
05.2023 - 03.2024
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
Server
Texas Roadhouse
pittsburgh, PA
12.2022 - 04.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Recorded transactions in point of sales system to deliver prompt service.
Cashier/crew
chipotle
pittsburgh, PA
12.2019 - 06.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Communicated regularly with other staff members to ensure smooth operations throughout shift.
- Ensured proper portioning of meals to minimize waste and maximize profits.
Education
No Degree - General Studies
University of Pittsburgh
Pittsburgh, PA, USAssociate of Science - Sonography Tech
Community College of Allegheny County
Pittsburgh, PA04-2028
High School Diploma - undefined
science and technology academy
pittsburgh06.2022
Skills
- Organizational Skills
- Telephone Etiquette
- Problem Solving
- Active Listening
- Meal preparation
- Medication administration
- Patient lifting techniques
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Cash handling and management
Certification
Microsoft word
Extracurricular Activities
Class President
Timeline
CREW
Ritas
06.2025 - 10.2025
Home Care Aide
Davis Home Health Care Agency
01.2025 - Current
Bank Teller
Citizens Bank
04.2024 - Current
Receptionist
Language Media Center
05.2023 - 03.2024
Server
Texas Roadhouse
12.2022 - 04.2023
Cashier/crew
chipotle
12.2019 - 06.2022
High School Diploma - undefined
science and technology academy
No Degree - General Studies
University of Pittsburgh
Associate of Science - Sonography Tech
Community College of Allegheny County