Aaliyah Robinson-Figard
Elkton,MD
Summary
I am a dependable team member im trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. I am also someone that loves learning new opportunities and skills to develop as a person i always wanted to because a nursing assistant or maybe eventually become a Registered nurse.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Royal Farms
Elkton
12.2024 - Current
- Processed credit card transactions accurately and efficiently.
- Operated cash registers to process payments for goods and services.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Provided excellent customer service by helping customers locate items they were looking for.
Customer Service Cashier
SUBWAY®Restaurants
Newark , DE
05.2024 - 12.2024
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Provided excellent customer service by helping customers locate items they were looking for
- Made sandwiches to the customer likely
Customer Service Representative
Khols Department Store
Newark , DE
12.2023 - 05.2024
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
Customer Service Cashier
Wawa
Elkton , MD
12.2022 - 10.2023
- Answered incoming phone calls from customers regarding product availability or store locations.
- Handling money
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Operated cash registers to process payments for goods and services.
- Provided excellent customer service by helping customers locate items they were looking for.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Assisted customers with locating merchandise within the store.
Education
High School Diploma -
Bohemia Manor High School
Chesapeake City, MD05-2025
Skills
- Customer service
- Cash handling
- Communication skills
- Problem solving
- Team collaboration
- Adaptability and flexibility
- Retail merchandising
- Multitasking and organization
- Patience and composure
- Positive and professional
- Time management
Timeline
Customer Service Cashier
Royal Farms
12.2024 - Current
Customer Service Cashier
SUBWAY®Restaurants
05.2024 - 12.2024
Customer Service Representative
Khols Department Store
12.2023 - 05.2024
Customer Service Cashier
Wawa
12.2022 - 10.2023
High School Diploma -
Bohemia Manor High School