Aaliyah Shuja
Irving,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Children's Health Dallas
02.2024 - Current
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
ProHealth Care
01.2017 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Senior Pharmacy Technician
Texas Oncology
07.2023 - 01.2024
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
Pharmacy Technician
Parkland Hospital
02.2022 - 06.2023
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted, measured and compounded medications following standard procedures.
Pharmacy Technician
Texas Health Presbyterian Hospital
08.2019 - 01.2022
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Developed and implemented improvements to pharmacy organization system.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Lifeguard
City Of Coppell
05.2015 - 06.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Psychology
Capella University
Minneapolis, MN12.2024
Associate of Science - General Studies
Dallas Community College District
Dallas, TX12.2023
High School Diploma -
Harmony School of Innovation
Carrollton, TX05.2015
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing and Verification
- Medication Dispensing
- Prescription Filling
- Pharmacy Ethics
Languages
Urdu
Native or Bilingual
Spanish
Full Professional
Punjabi
Native or Bilingual
Timeline
Pharmacy Technician
Children's Health Dallas
02.2024 - Current
Senior Pharmacy Technician
Texas Oncology
07.2023 - 01.2024
Pharmacy Technician
Parkland Hospital
02.2022 - 06.2023
Pharmacy Technician
Texas Health Presbyterian Hospital
08.2019 - 01.2022
Pharmacy Technician
ProHealth Care
01.2017 - Current
Lifeguard
City Of Coppell
05.2015 - 06.2016
Bachelor of Science - Psychology
Capella University
Associate of Science - General Studies
Dallas Community College District
High School Diploma -
Harmony School of Innovation