Aaliyah Smith
Dallas,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Plato's Closet
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Crew Member
CiCis Pizza
06.2020 - 12.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared food, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
Crew Member
Braum's Ice Cream & Dairy Store
01.2020 - 06.2020
- Worked front counter, drive-thru and grocery sections.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Completed milkshakes and ice cream desserts for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Berkner High School
Richardson, TX05.2021
Skills
- Customer Service
- Staff Management
- Hiring and Onboarding
- Inventory Tracking and Management
- Microsoft Excel
- Shift Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Plato's Closet
06.2022 - Current
Crew Member
CiCis Pizza
06.2020 - 12.2020
Crew Member
Braum's Ice Cream & Dairy Store
01.2020 - 06.2020
High School Diploma -
Berkner High School