Aaliyah Turner
Boston,MA
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory at CVS, showcasing strong organization and communication skills. Expert in fostering client relations and efficiently managing calls, evidenced by a commendable tenure at Donalds Auto Detail Shop. Achieved significant improvements in service quality through innovative strategies and effective teamwork.
Overview
2
2
years of professional experience
Work History
Receptionist
Donalds Auto Detail Shop
04.2024 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Associate
CVS
06.2022 - 08.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Associate of Science - Communications
Roxbury Community College
Roxbury, MA05-2026
High School Diploma -
Brooke High School
Boston, MA05-2024
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
Timeline
Receptionist
Donalds Auto Detail Shop
04.2024 - 10.2024
Associate
CVS
06.2022 - 08.2023
Associate of Science - Communications
Roxbury Community College
High School Diploma -
Brooke High School
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