Summary
Overview
Work History
Certification
Timeline
Generic

Aaliyah Ward

Portland,OR

Summary

Passionate hospitality professional with 5+ years of serving and catering experience. Dedicated to creating exceptional guest experiences through genuine hospitality, attentive service, and strong product knowledge. Experienced in high-volume restaurants, events, and leadership, with a proven drive for excellence and guest satisfaction.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Lead Server and Bartender

Tope at the Hoxton
Portland, OR
02.2023 - Current
  • Consistently recognized for top sales, highest check averages, and strong tip averages.
  • Manage up to 15 indoor and outdoor tables while maintaining attentive, high-quality service.
  • Support management with sections, cuts, comps, voids, and liquor inventory.
  • Cross-trained across restaurant and hotel operations; regularly train servers, hosts, and support staff.
  • Coordinate setup and breakdown of events for up to 200 guests, resolving issues in real time and working closely with event organizers.

Lead server/NRO

Fogo de Chão
Portland, OR
01.2021 - 03.2023
  • Selected for the opening team of a new location, helping establish service standards and daily operations.
  • Supervised and coordinated a team of 15 staff members, assigning sections and optimizing workflow.
  • Collaborated with executive leadership to uphold corporate standards during the new location opening.
  • Maintained strong wine and spirits knowledge while managing coursed meal timing to elevate guest experience and drive sales.

Lead Server

Benihana
Tigard, OR
07.2020 - 08.2021
  • Handled multiple large tables, optimizing workflow and service quality.
  • Demonstrated strong multitasking, managing food orders, drink service, and guest requests while coordinating with chefs and staff.
  • Coordinated with chefs to ensure timely course delivery, improving overall service efficiency and guest enjoyment.
  • Welcomed guests, took orders, and ensured prompt service to elevate dining experience.

Certification

  • Oregon Food Handlers
  • OLCC

Timeline

Lead Server and Bartender

Tope at the Hoxton
02.2023 - Current

Lead server/NRO

Fogo de Chão
01.2021 - 03.2023

Lead Server

Benihana
07.2020 - 08.2021

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Aaliyah Ward