Aaliyah Washington
Tempe,AZ
Summary
Proven leader and effective communicator, adept at fostering teamwork and enhancing employee engagement at Culver's Restaurant. Excelled in coaching and mentoring, significantly improving team performance and customer focus. Skilled in conflict resolution and quality control, ensuring a positive and productive work environment. Passionate about driving excellence and innovation through continuous learning and diversity inclusion.
Overview
4
4
years of professional experience
Work History
Team Lead
Culver's Restaurant
08.2020 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Biomedical Sciences And Business
Arizona State University
Tempe, AZ 05-2028
Independence High School
Glendale, AZ05-2024
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Quality control
- Workplace safety
- Diversity and inclusion
- Product management
- Relationship building
- Employee training
- Marketing
- Employee engagement
Timeline
Team Lead
Culver's Restaurant
08.2020 - 07.2024
Bachelor of Science - Biomedical Sciences And Business
Arizona State University
Independence High School