Aaliyah Wright
Boise,ID
Summary
Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies. Effective in communication and good with people; intellectually intelligent.
Overview
3
3
years of professional experience
Work History
Wendy's Manager
Wendy's
Boise, ID
05.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Team Member
Taco Bell
Tucson, AZ
09.2023 - 01.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Obtained experience in memorizing two sets of menus (breakfast and lunch/dinner).
- Handled transactions as cashier.
Team Member
Taco Bell
Peoria, AZ
10.2022 - 08.2023
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Handled transactions as cashier.
- Handled transactions as cashier.
Crew Member
McDonald's
Peoria, AZ
05.2022 - 08.2022
- Provided efficient and courteous service to customers at all times.
- Worked with coworkers to complete tasks.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Handled transactions as cashier.
Fireworks Consultant
Funtime Firewroks
Powhatan, VA
06.2021 - 07.2022
- Responded quickly to meet customer needs and resolve problems.
- Developed strong communication skills to provide knowledge and direction within the tent.
- Make proper procedural weather adjustments.
- Handle cash at the register.
Crew Member
Wendy's
Glendale, AZ
12.2021 - 03.2022
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Focused on learning new skills and staying updated with industry changes.
- Responded quickly to meet customer needs and resolve problems.
- Performed opening/closing tasks and regular cleaning.
- Handled cash at registers.
Education
Some College (No Degree) - Public Health
University of Arizona
Tucson, AZSome College (No Degree) - Health Sciences
College of Western Idaho
Nampa, IDSkills
- Complaint resolution
- Customer Service
- Cleaning
- Teamwork and Collaboration
- Heavy Lifting
- Cash Handling
Timeline
Wendy's Manager
Wendy's
05.2024 - Current
Team Member
Taco Bell
09.2023 - 01.2024
Team Member
Taco Bell
10.2022 - 08.2023
Crew Member
McDonald's
05.2022 - 08.2022
Crew Member
Wendy's
12.2021 - 03.2022
Fireworks Consultant
Funtime Firewroks
06.2021 - 07.2022
Some College (No Degree) - Public Health
University of Arizona
Some College (No Degree) - Health Sciences
College of Western Idaho
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