Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Rice

Howell

Summary

Wendy's Manager with a proven track record in enhancing team performance and customer satisfaction through effective conflict resolution and relationship building. Excelled in marketing and brand management, boosting business visibility. Demonstrated expertise in budget control and safety procedures, ensuring operational excellence and profitability. Skilled in team leadership and decision-making, fostering a productive and safe work environment.

Overview

6
6
years of professional experience

Work History

Wendy's Manager

Wendys Restaurant
08.2018 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Howell High School
Howell, MI
06-2020

Skills

  • Marketing
  • Brand management
  • Financial records oversight
  • Safety procedures
  • Work prioritization
  • Team leadership
  • Budget control
  • Decision-making

Timeline

Wendy's Manager

Wendys Restaurant
08.2018 - Current

High School Diploma -

Howell High School
Matthew Rice