Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Maricela Cisneros

Summary

Dynamic leader with a proven track record at Wendy's, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and resolving staff conflicts, demonstrating exceptional time management and communication skills. Skilled in adapting to fast-paced environments, significantly improving team performance through effective training and support.

Overview

11
11
years of professional experience

Work History

Wendy's Manager

Mary Tinajero
05.2023 - 08.2026
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Amazon

Labor Works
01.2022 - 02.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Lkq

Karla
06.2021 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Walmart

Chris
02.2020 - 04.2022

I fixed toys or seasonal items I also reorganized shelves and directed people to where they needed To go

Burger King

N/A
08.2018 - 09.2019

I served customers I also took orders I h helped in drive thru

Starbucks

Jennifer
06.2017 - 07.2019

I worked as a barista so made coffee drinks and warmed pastries I also cleaned the lobby and bathrooms

Cashier

Chick-fil-A
07.2015 - 05.2017

I took orders and I also bagged the food I would also cover all breaks for example drive thru,window and front I would be working night shift and morning when was needed


Education

Associate of Arts - Cosmetology

Emily Griffith Technical College
Denver, CO
05.2025

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Wendy's Manager

Mary Tinajero
05.2023 - 08.2026

Amazon

Labor Works
01.2022 - 02.2024

Lkq

Karla
06.2021 - 06.2023

Walmart

Chris
02.2020 - 04.2022

Burger King

N/A
08.2018 - 09.2019

Starbucks

Jennifer
06.2017 - 07.2019

Cashier

Chick-fil-A
07.2015 - 05.2017

Associate of Arts - Cosmetology

Emily Griffith Technical College
Maricela Cisneros