Aalizabeth James
Little Rock,AR
Summary
Dynamic and organized professional with a proven track record at Pinnacle Place Memory Care, excelling in customer service and data entry. Demonstrated strong time management and multi-line telephone operation skills, enhancing client satisfaction and office efficiency. Known for maintaining confidentiality and creating a welcoming environment for visitors.
Overview
3
3
years of professional experience
Work History
Receptionist
Pinnacle Place Memory Care
Little Rock, AR
01.2022 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Dipolma -
Joe T Robinson High School
Little RockSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- File management
- Multi-line telephone operation
- Professional demeanor
- Calendar management
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Languages
English
Native or Bilingual
Timeline
Receptionist
Pinnacle Place Memory Care
01.2022 - 03.2025
Dipolma -
Joe T Robinson High School