Aalyah Salgado
Saint Charles,United States
Summary
Dynamic and results-oriented professional with a proven track record at Play It Again Sports Saint Charles, excelling in customer engagement and upselling strategies. Leveraged relationship-building skills and a professional appearance to enhance customer satisfaction and drive sales. Demonstrated ability to maintain a calm demeanor in high-pressure situations, ensuring a positive shopping experience for all customers.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Play It Again Sports Saint Charles
Saint Charles , IL
09.2022 - Current
- Handled customer complaints in a timely and professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted with unloading delivery vehicles and stocking shelves with new merchandise.
- Stocked shelves with merchandise according to company standards.
- Kept informed and up to date about new products arriving at the store on a regular basis.
- Participated in team meetings and training sessions.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Provided product information and answered customer questions.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted customers with finding the right product for their needs.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Greeted customers upon entering the store and provided assistance.
- Initiated friendly conversation with customers to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Private Nanny
Dustin Zeitler
Geneva, IL
01.2018 - Current
- Facilitated bedtime activities such as reading stories.
- Oversaw household duties, including laundry and grocery shopping.
- Planned age-appropriate educational activities designed to promote learning and development.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Assisted with homework, tutoring and school projects as needed.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Prepared meals according to dietary needs of the family's children.
- Organized trips to parks, libraries, sports events, and educational venues.
- Provided supervision and guidance to ensure safety of children in all situations.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Encouraged developmentally appropriate language skills through conversation and activities.
- Provided positive reinforcement through rewards systems for good behavior.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Transported the children safely to appointments, social engagements or recreational activities.
- Developed an understanding of each child's individual strengths and weaknesses.
- Developed nutritious meal plans, performed laundry duties and disinfected play zones.
- Facilitated safe, caring and warm environment for children to stimulate development.
Education
Associate of Arts - Early Childhood Development
Waubonsee Community College
Sugar Grove, IL05-2024
Skills
- Customer follow-up
- Professional appearance
- Positive and professional
- Calm demeanor
- Relationship building
- Stocking and receiving
- Customer engagement
- Dressing room support
- Display building
- Upselling strategies
Accomplishments
- Certificate of Achievement in the Engaging Leaders Program, Spring 2022.
Timeline
Retail Sales Associate
Play It Again Sports Saint Charles
09.2022 - Current
Private Nanny
Dustin Zeitler
01.2018 - Current
Associate of Arts - Early Childhood Development
Waubonsee Community College
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