Aamir Hull
IT System Administrator/ Technical Support
New Castle,DE
Summary
Results-driven management professional with over a decade of experience in overseeing IT infrastructures, databases, and client/organizational data. Expertise spans application development, scripting, automation, and cybersecurity. Proactive solution developer known for spearheading root cause analysis to minimize risk and eliminate vulnerabilities within applications and systems.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
ADAS Support Specialist (Remote)
Collision Right LLC
Dublin, OH
10.2024 - Current
- Developed comprehensive SOP documentation for daily operations.
- Upload daily OEM documentation using SharePoint software to highlight specific ADAS calibration requirements.
- Conducted comprehensive vehicle assessments to identify necessary calibration adjustments.
- Analyzed vehicle OBD II pre-scan data to identify required calibrations.
- Orchestrated cross-functional collaboration with internal departments, insurance professionals, and technicians to achieve superior service outcomes.
IT System Administrator/Technical Support
HB&T Automotive LLC
Townsend, DE
11.2017 - 08.2024
- Created and sustained proprietary software for managing customer data, boosting service efficiency.
- Oversaw customer databases, ensuring data integrity, security, and accessibility.
- Implemented staging environments on AWS EC2 with Terraform and Ansible, ensuring consistent infrastructure provisioning.
- Automated manual processes using Ansible playbooks, boosting efficiency.
- Built and managed efficient CI/CD pipelines with Jenkins to enhance delivery speed.
IT System Administrator/ Technical Support
Math Motors LLC
Newark, DE
11.2014 - 11.2017
- Created and sustained custom application for customer data management.
- Managed customer databases by implementing best practices to ensure data integrity, security, and accessibility.
- Configured virtual machines for staging environments using VM Ware VSphere 6.7 and Terraform.
IT Technical Support/Assistant Service Manager
Newark Toyota World
Newark, DE
06.2003 - 10.2014
- Updated software to maintain system efficiency and security.
- Led a team of four technicians in executing vehicle maintenance and repair tasks.
- Evaluated technician reports to ensure accurate vehicle diagnostics.
- Advised on required service repairs and parts for optimal vehicle performance.
Education
Bachelor of Science - Information Sciences & Technology
The Pennsylvania State University
Media, PA 08.1999 - 12.2003
Skills
Certification
AWS Practitioner Essentials Certificate of Completion, 03/01/24
Timeline
ADAS Support Specialist (Remote)
Collision Right LLC
10.2024 - Current
IT System Administrator/Technical Support
HB&T Automotive LLC
11.2017 - 08.2024
IT System Administrator/ Technical Support
Math Motors LLC
11.2014 - 11.2017
IT Technical Support/Assistant Service Manager
Newark Toyota World
06.2003 - 10.2014
Bachelor of Science - Information Sciences & Technology
The Pennsylvania State University
08.1999 - 12.2003
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