Aanika Switzer
San Marcos,TX
Summary
Focused student with knowledge of food sanitation and safety, customer satisfaction and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Lick Honest Ice Creams
03.2022 - Current
- Complied with company standards and policies, setting example for team members.
- Fostered collaboration among team members using strong communication and prompt conflict resolution.
- Completed annual performance appraisals of employees under direct supervision.
Server Shift Leader
Rebel Cheese
11.2019 - Current
- Maintaining successful work flow in the front of the house while also interacting with customers to ensure a pleasurable experience
- Experienced with social media and communications platforms.
- Worked hard to memorize different ingredients throughout menu.
Ice Cream Scooper
Jeni's Splendid Ice Creams LLC
09.2021 - 03.2022
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes and fountain equipment
- Communicated with customers regarding orders, comments and complaints.
- Accepted payment from customers and made change as necessary.
- Organized eating, service and kitchen areas.
Lifeguard
City Of Austin Aquatics Department
06.2019 - 08.2019
- Enforced safety policies and rules to guests to prevent accidents.
- Monitored pool to identify individuals in distress or other emergency situations.
- Administered lifesaving techniques and first aid during emergencies and immediately called for additional assistance when necessary.
Education
Bachelor of Arts - Mass Communications And Journalism
Texas State University
San Marcos, TX06.2026
Skills
- Food And Beverage Service
- Complaint Resolution
- Cash Register Operation
- Safe Food Handling
- Dependable And Cooperative Teamwork And Collaboration
Certification
- Food Handlers Certification
- Texas Alcoholic Beverage Commission Certification
Timeline
Shift Lead
Lick Honest Ice Creams
03.2022 - Current
Ice Cream Scooper
Jeni's Splendid Ice Creams LLC
09.2021 - 03.2022
Server Shift Leader
Rebel Cheese
11.2019 - Current
Lifeguard
City Of Austin Aquatics Department
06.2019 - 08.2019
Bachelor of Arts - Mass Communications And Journalism
Texas State University
- Food Handlers Certification
- Texas Alcoholic Beverage Commission Certification
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