Clark Ledbetter
Maplewood,Missouri
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Shift Lead
Good Day Farm
10.2023 - Current
- Committed to providing the best customer experience and boosting staff morale.
- Engaged in continuing education, attempting to learn more about cannabis and the products we sell.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed store opening and closing procedures and balanced tills.
Barista
Starbucks Coffee Company
05.2022 - 12.2024
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Arts - Studio Art - Sculpture
Webster University
St. Louis, MO12-2026
Skills
- Beverage preparation
- Exceptional customer service
- Menu item recommendation
- Multitasking and organization
- Shift management
- Food and beverage pairings
- Inventory management
- Team member support
- Cash handling
- Food safety practices
About Me - Summary
Background in restaurants, both front-of-house and back-of-house, provides me with an understanding of navigating a busy service with ease. With my experience in retail and cafe management, I have excellent problem-solving skills and am an effective delegator. I am a team player and will advocate for my peers when struggles arise.
Timeline
Shift Lead
Good Day Farm
10.2023 - Current
Barista
Starbucks Coffee Company
05.2022 - 12.2024
Bachelor of Arts - Studio Art - Sculpture
Webster University
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