Aarin Jones
Reisterstown,MD
Summary
Friendly and dependable, bringing excellent customer service and communication skills to every interaction. Possesses strong understanding of problem-solving and time management, excelling in handling inquiries and resolving issues efficiently. Committed to ensuring customer satisfaction and contributing to positive team environment.
Overview
1
1
year of professional experience
Work History
General Service Representative
Mission BBQ
08.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Increased sales revenue by cross-selling products and services during customer interactions.
- Assisted in training new team members, sharing expertise and best practices for delivering excellent customer service.
- Established strong rapport with customers, fostering long-term relationships and loyalty.
- Frequently inspected production area to verify proper equipment operation.
- Delivered exceptional support to clients through timely follow-up on pending issues or requests.
Server Assistant
Lovely's Catering
06.2023 - 04.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
No Degree -
Franklin High School
Reisterstown, MD06-2025
Skills
- Complaint handling
- Social media
- Customer relations
- Customer support
- Adaptability
- Continuous improvement
- Time management abilities
- Follow-up skills
Timeline
General Service Representative
Mission BBQ
08.2024 - Current
Server Assistant
Lovely's Catering
06.2023 - 04.2024
No Degree -
Franklin High School