Aaris Jacobs
Kennesaw,GA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Panera Bread
05.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided training and support to new associates to help provide high-quality customer service.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Customer Service Representative
Designed With Love LLC
09.2020 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Bachelor of Science - Biology
Georgia Highlands College
Rome, GA05.2028
High School Diploma -
North Cobb High School
Kennesaw, GA12.2022
Skills
- Inbound and Outbound Calling
- Customer Service and Assistance
- MS Office Proficiency
- POS System Operations
Timeline
Customer Service Associate
Panera Bread
05.2021 - Current
Customer Service Representative
Designed With Love LLC
09.2020 - 05.2021
Bachelor of Science - Biology
Georgia Highlands College
High School Diploma -
North Cobb High School