Microsoft Office
Aaron Advincula
Grand Prairie
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
13
13
years of professional experience
Work History
PC Support Technician
Innovative Renal Care
05.2022 - Current
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured and tested new software and hardware.
- Created user accounts and assigned permissions.
Patient Care Technician
American Renal Associates
05.2016 - 04.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Retail Sales Associate
Kohl's
08.2012 - 04.2016
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Associate of Applied Science - Biomedical Sciences
Tarrant County College
Fort Worth, TX05-2016
Skills
- Virus removal
- Virtualization technologies
- Software configuration
- Patch management
- Remote assistance
- Desktop support
- Asset management
- Mobile device management
- Application support
- Advanced troubleshooting
- System upgrades
- System performance optimization
Software
Timeline
PC Support Technician
Innovative Renal Care
05.2022 - Current
Patient Care Technician
American Renal Associates
05.2016 - 04.2022
Retail Sales Associate
Kohl's
08.2012 - 04.2016
Associate of Applied Science - Biomedical Sciences
Tarrant County College
Similar Profiles
Mary FuerstMary Fuerst
LPN at Innovative Renal CareLPN at Innovative Renal Care
PHYLICIA GARNERPHYLICIA GARNER
Certified Hemodialysis Technician at Innovative Renal CareCertified Hemodialysis Technician at Innovative Renal Care
Oyainis Santos DiazOyainis Santos Diaz
RN at Innovative Renal CareRN at Innovative Renal Care