Aaron Aldrich
Pensacola,FL
Summary
National Board Certified in Hearing Instrument Sciences and have been a licensed specialist for 5 years. I have a background in customer service, construction, organization, and trades that has taught me a great deal about interacting with people and problems. I currently work for Miracle Ear which has been a great employer to me for the past 5 years and I have learned a great deal specifically regarding hearing health, aid, and ongoing care of patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hearing Instrument Specialist
Miracle Ear Flagship
Pensacola, FL
10.2021 - Current
- Conducted comprehensive hearing evaluations to determine patient needs and device suitability.
- Fitted, programmed, and adjusted hearing aids to enhance user experience and satisfaction.
- Educated clients on device operation, maintenance, and troubleshooting for optimal performance.
- Provided ongoing care for patients hearing aids such as cleanings, external part replacement, and disassembly of devices when needed to troubleshoot.
- Provided a great deal of counseling on the rehabilitation process of hearing health and helping patients understand risks and benefits of aiding and ignoring hearing problems.
Warehouse Assistant
REC Industries
College Station, TX
02.2019 - 04.2020
- Operated forklifts and pallet jacks to efficiently move inventory around the property.
- Assisted in maintaining inventory records and checking materials, tools, and maintaining the property.
Team Member
Chick-fil-A
College Station, TX
08.2017 - 10.2018
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Assisted in food preparation and assembly while adhering to quality and safety standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
Education
High School Diploma -
Saint Catherine Academy
Louisville, KY05-2015
Skills
- Customer service and satisfaction
- Organization and cleanliness
- Physically Strong
- Timely but flexible
- Patience and mediation
Certification
NBC-HIS National Board Certification
2024-Current
HIS - Hearing Instrument Sciences - Florida/AL
Was licensed in AL for 2 years before moving to FL where I am currently licensed and have been for 3 years.
Timeline
Hearing Instrument Specialist
Miracle Ear Flagship
10.2021 - Current
Warehouse Assistant
REC Industries
02.2019 - 04.2020
Team Member
Chick-fil-A
08.2017 - 10.2018
High School Diploma -
Saint Catherine Academy
Customer Satisfaction Award 2024
The highest award for Miracle Ear Flagship when it comes to patient's rating of our service and their individual satisfaction. This is based on solutions found, services provided, interactions, and pleasure with overall experience.