AARON ARREOLA
El Paso
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
2025
2025
years of professional experience
Work History
Supervisor
Union Drafthouse
06.2021 - Current
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Provided ongoing training to address staff needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Responded to customer questions regarding products, prices and availability.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Boosted customer engagement by implementing creative retail marketing strategies.
Quality Control
Fred Loya Insurance
9 2016 - 06.2021
- Managed high-volume of inbound and outbound customer calls.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
- Documented conversations with customers to track requests, problems and solutions.
Customer Service Representative
Walgreens
10.2014 - 08.2016
- Kept front end clean, neat and well-stocked with merchandise to promote customer sales.
- Managed smooth flow of customers at fast-paced checkout, including checking carts, assisting with bulky items and processing accurate orders.
- Focused attention on customers to help each feel welcomed and fully served.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education
High School Diploma -
Montwood High School
Skills
- Experience in Leadership
- Safety procedures
- Conflict Resolution
- Reporting and analysis
- Computer skills
- Relationship building
- Clerical
- Reporting and documentation
- Inventory control
- Project planning
- Schedule development
Languages
Spanish
Professional Working
Timeline
Supervisor
Union Drafthouse
06.2021 - Current
Customer Service Representative
Walgreens
10.2014 - 08.2016
Quality Control
Fred Loya Insurance
9 2016 - 06.2021
High School Diploma -
Montwood High School
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