Organized and dependable, excel at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Owner
DBS Health Information
06.1996 - 07.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Navigated within patient records to locate requested documentation, successfully completing over 100 requests per day.
Reproduced protected health information by using data extraction and file management techniques.
Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.
Ensured compliance with HIPAA regulations through diligent tracking and monitoring of protected health information disclosures.
Records Delivery
Iron Mountain Records Management
01.1995 - 06.1996
Delivery of medical records too different Medical Facilities.
Assisted with large-scale digitization projects, converting paper records to electronic format for improved accessibility and preservation efforts.
Managed confidential information with utmost discretion.
Projects Accountant/Grant Officer at Health Information Systems Information HISPProjects Accountant/Grant Officer at Health Information Systems Information HISP
Program Director, Practice Improvement and Quality Measures Management Support (PIQMMS) at General Dynamics Information Technology, Health Analytics Solutions, Federal Health DivisionProgram Director, Practice Improvement and Quality Measures Management Support (PIQMMS) at General Dynamics Information Technology, Health Analytics Solutions, Federal Health Division