Aaron Banks
Daytona Beach,FL
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
10
10
years of professional experience
Work History
Case Manager
Community Partnership for Children
- Current
- Provide case management services (information, plan referrals and linkages)
- Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, JRSSR's, etc.)
- Consistently document case activities in FSFN within 24 hours of the event
- Complete all required court reports and submit within established deadlines
- Testify in court as necessary
- Monitor quality of care by conducting face-to-face home/residential visits of the child every 30 days
- Coordinate services with other professionals and paraprofessionals
- Conduct community outreach as needed
- Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed
- Conduct monthly face-to-face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress
- Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations
- Conduct child safety assessments
- Serve as on-call case manager after hours as assigned and determine and respond to immediate risk and needs of child
- Arrange for emergency placement for children at risk
- Explain rights and responsibilities to children and family members
- Provide/coordinate support to foster homes and relative/non-relative placements
- Provide post placement planning and services
- Participate in the quality improvement process
Case Manager
Stewart Marchman's Pathways program
08.2021 - 09.2022
- Created treatment plans that catered to the achievement of the client's long term and short term goals
- Made 3 contacts a week with clients to monitor progress and observe well being
- Regularly completed medication drops and assisted clients with medication compliance
- Assisted clients with obtaining and maintaining housing prior to being homeless
- Provided local resources for clients to achieve their goals
- (housing, employment, education, medical, social, etc..,)
- Consistently submitted major billing and documentation on time
Lead Driving Associate
Amazon
01.2020 - 01.2021
- Safely drove and delivered packages
- Categorized mail
- Loaded and unloaded haul from trucks
Customer Service / Retail Associate
Maddens Ace Hardware
01.2015 - 01.2019
- Neatly stocked and maintained shelves and overstock
- Provided each guest with excellent customer service
Education
Bachelors - psychology
University of South Florida
Tampa, FL01.2020
Skills
- Extremely organized
- Quick learner
- Collaborative team member
- Communicates effectively
- Great Listening skills
- Proficient in computer programs (word, PowerPoint excel etc)
References
- Jenifer Madden, Ace Hardware, Owner, (386) 405-5656
- Jared Pezza, Amazon On Time Prime, Manager, (386) 341-9802
- Lisa Cane, Stewart Marchmen Pathways Program, Supervisor, (386) 317-1951
- Miguel Rodriguez, Coach/Mentor, (386) 871-7263
Timeline
Case Manager
Stewart Marchman's Pathways program
08.2021 - 09.2022
Lead Driving Associate
Amazon
01.2020 - 01.2021
Customer Service / Retail Associate
Maddens Ace Hardware
01.2015 - 01.2019
Case Manager
Community Partnership for Children
- Current
Bachelors - psychology
University of South Florida