MCKENZIE MILLER
Valdosta,GA
Summary
Dedicated and highly motivated professional with a Bachelor's degree in Psychology, currently in a Master's program for Marriage and Family therapy, offering a proven track record in the mental health field. Experienced group leader at a mental health clinic, demonstrating exceptional organizational skills, a strong work ethic, and a commitment to excellence. Currently excelling as a Case Manager, adept at managing complex cases and providing compassionate care to clients, as well as coordinating care each week and setting patients up with post-discharge referrals. A fast learner who thrives in challenging environments, I take great pride in delivering high-quality services to promote mental well-being.
Overview
5
5
years of professional experience
Work History
CASE MANAGER
Honey Lake Clinic
08.2023 - Current
- Conduct thorough assessments of adolescent clients to determine their mental health needs, strengths, and challenges
- Develop and implement individualized treatment plans, setting clear goals and objectives to address clients' emotional and behavioral issues
- Work closely with a multidisciplinary team, including therapists, psychiatrists, and medical staff, to coordinate and integrate treatment services
- Foster positive relationships with clients' families or guardians, involving them in treatment planning and providing support as needed
- Maintain accurate and up-to-date client records, ensuring compliance with legal and ethical standards
- Conduct research and evaluations of external mental health service providers, therapists, and specialists to identify suitable options for clients post-dischaarge
- Collaborate with parents or guardians to make informed referrals, ensuring clients receive appropriate and specialized care outside of the clinic when necessary.
- Creating weekly schedules for therapists and coordinating family therapy session scheduling to ensure optimal coverage and efficient use of resources, while also addressing client needs and therapist availability.
GROUP COUNSELOR
Honey Lake Clinic
12.2022 - Current
- Group Therapy Facilitation, Documentation and Reporting, Maintained confidentiality of records relating to clients' treatment, Guided clients in developing skills and strategies for dealing with problems, Collaboration and Communication, Continuous Professional Development
DIRECT CARE TECHNICIAN
Honey Lake Clinic
05.2022 - 08.2023
- Monitored clients to assess and report physical and behavioral changes to supervisors, Updated patient files with current vitals, behaviors, and other data relevant to treatment planning, Developed rapport to create safe and trusting environment for care, Provided compassionate and patient-focused care to cultivate well-being, Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters, Maintained clean, safe, and well-organized patient environment
KEY HOLDER, MANAGER
Mellow Mushroom
12.2020 - 12.2022
- Ensuring incoming staff complies with company policy, Training staff to follow restaurant procedures, Maintaining safety and food quality standards, Keeping customers happy and handling complaints, Reporting sales
WAITRESS/BARTENDER
Mellow Mushroom
11.2019 - 12.2022
- Serve & assist customers, Customer service, Set up necessary materials, pre-shift, Clean and sanitize
Education
Masters - Marriage and Family Therapy
Capella University
Bachelor of Science - Psychology
Valdosta State University
Valdosta, GA05.2021
Associate of Arts - General Studies
North Florida College
Madison, FL01.2018
Highschool Diploma -
Madison County High School
Madison, FL01.2018
Skills
- Time Organization
- Extremely organized
- Case Management and Documentation
- Excellent people skills
- Emotional Support
- Problem-Solving
- Care Coordination
- Crisis Intervention
Accomplishments
- Phi Theta Kappa Honor Society, Dean's List - North Florida College, Madison, FL
Coursework
40-Hour RBT Course, Completed course, 08/23, University of Kansas, Not Certified
Timeline
CASE MANAGER
Honey Lake Clinic
08.2023 - Current
GROUP COUNSELOR
Honey Lake Clinic
12.2022 - Current
DIRECT CARE TECHNICIAN
Honey Lake Clinic
05.2022 - 08.2023
KEY HOLDER, MANAGER
Mellow Mushroom
12.2020 - 12.2022
WAITRESS/BARTENDER
Mellow Mushroom
11.2019 - 12.2022
Masters - Marriage and Family Therapy
Capella University
Bachelor of Science - Psychology
Valdosta State University
Associate of Arts - General Studies
North Florida College
Highschool Diploma -
Madison County High School
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