Personable Sales Professional with developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and ensuring a smooth process.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Business Development
STREET TOYOTA
Amarillo, TX
08.2023 - Current
Developed strong relationships with customers by promptly addressing their needs and concerns, resulting in repeat business.
Enhanced customer satisfaction by providing timely and accurate information on products and services.
Proficiently operated and managed multiple CRM platforms to ensure maximum lead opportunities.
Store Manager
Formal Specialists, Ltd. / Al's Formal Wear / Tip Top Tux
Amarillo, TX
02.2020 - 08.2023
Led daily store operations, ensuring optimal customer service and efficient workflow.
Managed inventory levels, conducting regular audits to maintain stock accuracy.
Trained and mentored staff, fostering a high-performance team environment.
Developed and implemented sales strategies to enhance overall store performance.
Director of Sales
Hampton Inn and Suites
Amarillo, TX
09.2019 - 01.2020
Planned and directed sales force activities to maximize profit from all segments of the market.
Oversaw front desk operations to ensure Hilton standards
Joined General Manager in weekly revenue calls with the owners.
Assisted all departments of the hotel as needed when short handed.
Led team training sessions to enhance customer service and sales performance.
Education
A.A.B - Business Management
Amarillo College
Amarillo, TX
07.2026
A.A.S. - Welding Technology
Amarillo College
Amarillo, TX
11.2022
Associate - Hospitality Management
Austin Community College
Austin, TX
12.2011
Skills
Sales and business development
Building rapport
Sales presentations
Goal oriented
Customer service
Certification
American Welding Society Certificate August 2021 to Present
AWS Welding Certification
Driver's License
Awards
American Welding Society September 2021, SENSE: Blueprint Reading Certification
Timeline
Business Development
STREET TOYOTA
08.2023 - Current
Store Manager
Formal Specialists, Ltd. / Al's Formal Wear / Tip Top Tux