Aaron Bergman
Diamondhead,MS
Summary
Dynamic operations supervisor with extensive experience at Lowe’s, excelling in inventory management and customer service. Proven track record of enhancing team performance and achieving sales growth through effective training and problem resolution. Recognized for implementing process improvements that streamlined workflows and increased operational efficiency.
Overview
14
14
years of professional experience
Work History
Department Supervisor Plumbing and Electrical
Lowes
Waveland, MS
08.2025 - Current
- Supervised daily operations ensuring compliance with safety protocols and company policies.
- Trained and mentored team members to enhance skills and improve performance.
- Managed inventory levels, optimizing stock availability while reducing excess.
- Implemented process improvements that increased operational efficiency within the department.
- Analyzed sales data to identify trends and adjust product placement accordingly.
- Resolved customer inquiries and complaints, enhancing overall customer satisfaction ratings.
- Collaborated with cross-functional teams to execute promotional events and initiatives effectively.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Managed team of 8 employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Department Supervisor Outside Lawn and Garden
Lowe’s
Waveland, MS
02.2025 - 08.2025
- Supervised daily operations, ensuring compliance with safety standards and store policies.
- Implemented inventory management systems, optimizing stock levels and reducing excess inventory.
- Led team training sessions to enhance product knowledge and improve customer service skills.
- Mentored new employees, fostering a collaborative work environment and enhancing team performance.
- Developed process improvements that streamlined workflows, increasing overall operational effectiveness.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels and loyalty retention.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Department Supervisor Paint
Lowe’s
Waveland, MS
06.2024 - 02.2025
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented inventory management practices to enhance stock availability and reduce shrinkage.
- Resolved customer complaints effectively, improving overall shopping experience and loyalty.
- Trained new employees on overall company and department-specific policies and procedures.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Ensured compliance with industry regulations and company policies by regularly reviewing practices and updating documentation as needed.
Part Time Sales Associate for Outside
Lowes
Waveland, MS
04.2024 - 06.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and organization.
- Collaborated with team members to achieve sales goals and improve store performance.
- Provided training and support to new associates on store policies and procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Master Installer
All Star Construction Window and Doors
Elizabeth, CO
08.2014 - 04.2024
- Installed residential and commercial window systems with precision and attention to detail.
- Collaborated with team members to ensure timely project completion and high-quality workmanship.
- Conducted site assessments to determine installation requirements and address client specifications.
- Trained junior installers on best practices for safety and efficiency during installation processes.
- Implemented process improvements that enhanced operational workflow and reduced installation timeframes.
- Maintained tools and equipment, ensuring readiness and compliance with industry safety standards.
- Provided exceptional customer service by addressing inquiries and resolving concerns during installations.
- Achieved faster project completion by streamlining workflow processes for increased efficiency.
- Exceeded client expectations by consistently delivering top-notch craftsmanship in every installation project completed.
- Delivered high-quality installations, maintaining strict adherence to safety protocols and guidelines.
- Streamlined communication between sales representatives and installers, leading to improved coordination on projects.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during installations, effectively resolving issues without compromising quality or timeliness.
Operations Assistant Store Manager
Southwest Wine and Liqours
Littleton, CO
01.2012 - 08.2014
- Assisted in managing inventory levels and restocking products efficiently.
- Supported daily operational tasks, ensuring smooth workflow across departments.
- Coordinated shipment schedules to optimize delivery times and reduce delays.
- Communicated effectively with vendors to maintain positive relationships and resolve issues.
- Conducted quality checks on incoming merchandise to ensure compliance with standards.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
Education
High School Diploma -
Platte Valley High School
Bailey, CO05.2007
Skills
- Customer service
- Workplace safety
- Problem resolution
- Problem-solving
- Time management
- Inventory management
- Workflow optimization
- Sales growth
- Stock management
- Staff management
- Operations management
- Safety and security
Timeline
Department Supervisor Plumbing and Electrical
Lowes
08.2025 - Current
Department Supervisor Outside Lawn and Garden
Lowe’s
02.2025 - 08.2025
Department Supervisor Paint
Lowe’s
06.2024 - 02.2025
Part Time Sales Associate for Outside
Lowes
04.2024 - 06.2024
Master Installer
All Star Construction Window and Doors
08.2014 - 04.2024
Operations Assistant Store Manager
Southwest Wine and Liqours
01.2012 - 08.2014
High School Diploma -
Platte Valley High School