Aaron Bermejo Vasquez
East Haven,CT
Summary
Results-driven professional with experience in building operations and team collaboration. Known for resolving customer complaints swiftly and implementing training programs to elevate service standards. Ready to leverage skills to enhance guest experiences and operational flow.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Cinemark Theaters
North Haven, Connecticut
07.2022 - Current
- Assisted in managing daily theater operations and staff scheduling.
- Coordinated employee training programs to enhance customer service skills.
- Monitored inventory levels and ordered supplies to maintain operational efficiency.
- Resolved customer complaints quickly to improve overall guest satisfaction.
Team Member
Cinemark Theaters
North Haven, Connecticut
10.2021 - 07.2022
- Assisted in maintaining cleanliness throughout the theater premises.
- Operated point-of-sale systems to process transactions efficiently.
- Prepared and stocked concession items for customer access and convenience.
- Collaborated with team members to maximize productivity and efficiency.
Front Desk Associate
New York Sports Club
Queens, New York
09.2020 - 12.2020
- Greeted members and guests with a friendly and welcoming demeanor.
- Answered phone calls promptly, addressing inquiries and providing information.
- Assisted with membership sign-ups, explaining services and policies clearly.
- Collaborated with team members to enhance customer service experience consistently.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
High School Diploma -
Hightstown High School
Hightstown, NJ06-2020
Skills
- Staff scheduling
- Employee training
- Inventory management
- Cash handling
- Customer complaint resolution
- Customer service
- Team collaboration
- Operational efficiency
- Time management
Languages
Spanish
Professional
Timeline
Assistant Manager
Cinemark Theaters
07.2022 - Current
Team Member
Cinemark Theaters
10.2021 - 07.2022
Front Desk Associate
New York Sports Club
09.2020 - 12.2020
High School Diploma -
Hightstown High School