Aaron Boucher
Ellsworth
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
The Luscerne Inn
Dedham Maine
03.2023 - Current
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Server
Ajax Tavern
Aspen, CO
04.2021 - 10.2022
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Improved dining experience by providing prompt, attentive service to guests.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Bartender
Grassy Flats Beach club and Resort
Marathon, FL
09.2019 - 02.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Education
High School Diploma -
Mt. Desert Island High School
Bar Harbor Maine06-2013
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Suggestive selling
- Allergy awareness
Certification
Small vessel operation certified.
Timeline
Server
The Luscerne Inn
03.2023 - Current
Server
Ajax Tavern
04.2021 - 10.2022
Bartender
Grassy Flats Beach club and Resort
09.2019 - 02.2021
High School Diploma -
Mt. Desert Island High School