Aaron Boyd
Tucson,AZ
Summary
Field operations professional prepared for dynamic role in managing and optimizing field activities. Background in overseeing logistics and coordinating teams to drive successful project outcomes. Recognized for adaptability and reliability in fast-paced environments, with strong skills in project management and teamwork.
Overview
6
6
years of professional experience
Work History
Assistant Field Director
Working America AFL-CIO
02.2024 - 01.2025
- Supervised a team of up to 14 employees daily, offering guidance and support for efficient operations.
- Created and executed strategies to enhance productivity and ensure proper training.
- Involved in the hiring process, recognizing the strengths and weaknesses of new hires, as well as deciding if they were a good fit or if they could be trained up.
- Received the first local promotion in the Tucson office.
- Office closure lead to end of employment.
Technical Support Representative
VeriFone
11.2022 - 07.2023
- Utilized command prompt knowledge for troubleshooting and problem solving.
- Demonstrated technical expertise and quality customer service to satisfy customer issues and leave a positive impression,
- Handled a fast-paced environment, handling up to 20 moderate-length calls a day.
- First of my training class to undergo advanced troubleshooting training.
- Employment ended when contract expired.
Associate
ALDI
06.2022 - 09.2022
- Transitionary job before my move to Tucson AZ.
- Provided quick, quality customer service while ringing up customers at checkout. On a scale of 100%, received a ring up time of 110%,
- Maintaining the online grocery orders as fast as they come in to stay ahead of schedule.
- Stocking quickly in the morning and ensuring the store was cleaned and ready for the morning crew at night.
Contract Worker
Advantage Solutions
03.2020 - 12.2021
- Temporary job lasting only through the pandemic.
- Initially started with sanitation, ensuring surfaces were clean to minimize exposure to COVID.
- Assisted in other department duties, stocking shelves, cashier work, as needed.
- Supported store operations with a focus on hygiene and customer safety.
Online Grocery Associate
Walmart
08.2018 - 02.2019
- Utilized store layout knowledge to effectively locate items.
- Provided excellent customer service by ensuring accurate and timely order fulfillment.
- Assisted with inventory management and restocking tasks as needed.
Education
Certificate - Cyber Security
Google
Remote04.2025
High school or equivalent - General
Port Huron Northern High School
Port Huron, MI06.2016
Skills
- Microsoft Office Kit (Expert)
- Organizational skills (Expert)
- Customer Service Skills (Expert)
- Technical support (Intermediate)
- Leadership (Proficient)
- Data Entry (Proficient)
- Retail (Expert)
- Management (Proficient)
- Public speaking skills (Proficient)
Timeline
Assistant Field Director
Working America AFL-CIO
02.2024 - 01.2025
Technical Support Representative
VeriFone
11.2022 - 07.2023
Associate
ALDI
06.2022 - 09.2022
Contract Worker
Advantage Solutions
03.2020 - 12.2021
Online Grocery Associate
Walmart
08.2018 - 02.2019
Certificate - Cyber Security
Google
High school or equivalent - General
Port Huron Northern High School
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