Results-driven retail manager with over 17 years of experience leading multi-unit teams and optimizing store operations. Demonstrated excellence in driving revenue growth with up to 26% increases, reducing labor costs by 17%, and ensuring inventory accuracy. Expert in team development, KPI management, and customer retention, consistently surpassing sales and service benchmarks. Committed to maximizing profitability and operational efficiency through strategic planning and hands-on leadership.
The Mountaineers
US Forest Service
Forklift Operator 2023
Certified Professional in Retail Management(CPRM) 2020
Certified Associate in Project Management 2017