Aaron Brimhall
Katy,TX
Summary
At Chick-fil-A Bella Terra, I developed exceptional customer service and teamwork, leading team members with detailed instruction and achieving high performance evaluations. I demonstrated rapid, on-the-fly problem-solving, ensuring operational excellence and satisfied safety standards. I learned to multitask, cooperate with others, and be diligent in all tasks assigned or taken upon myself.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-fil-A Bella Terra
01.2023 - Current
- Developed excellent customer service skills when order taking, delivering orders, tendering catering orders, as well as tendering refunds, handling customer complaints calmly and respectfully, and serving in various other roles.
- Improved retention by memorizing orders, order instructions, and managing orders by both tables and persons
- Trained new team members until reaching optimal performance by providing detailed, respectful instruction and ensuring availability to answer questions or offer assistance.
- Learned tasks quickly and thoroughly to establish performance above expectation; received task certifications and high ratings on evaluations.
- Led the team on new policies and procedures, ensuring directions were understood and followed.
- Ensured work areas were clean, organized, and safe to meet set standards and guarantee efficiency.
- Developed high proficiency with Point of Sale (POS) systems and proprietary software usage and navigation.
- Built proficiency in restaurant utilities such as replenishing stock, handling shipments of materials, completing various maintenance tasks, removing waste from the restaurant, and operating trash compactors.
- Efficiently washed dishes both by hand and with the use of industrial dishwashers in a timely, safe manner.
Education
High School Diploma -
Seven Lakes High School
Katy, TX05.2025
Skills
- Customer Service
- Order Taking
- Teamwork and Collaboration
- Procedural Approaches
- Rapid Problem-Solving
- Food service
- Food safety
- Point of Sale (POS) systems
- Team Leadership
- Hospitality
- Dishwashing
- Stock replenishment
Languages
German
Limited Working
Timeline
Team Member
Chick-fil-A Bella Terra
01.2023 - Current
High School Diploma -
Seven Lakes High School
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