Summary
Overview
Work History
Education
Skills
Education And Certifications
Timeline
Generic

Aaron Burlingame

Sales Specialist
Cedar Park,TX

Summary

My personal goal in life is to continue to challenge myself, and broaden my knowledge through growth. I want to continue to obtain new skills and to continue to push myself to the next level. I am very dedicated to succeeding and striving to perform above and beyond. Whether that is at home with my family, or my workplace.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Debt Specialist

Beyond Finance
11.2023 - 05.2024
  • Worked with customers to create a debt repayment plan based on their current financial conditions.
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Utilized analytical skills to evaluate clients'' financial situations accurately, enabling tailor-made solutions for each individual case.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Effectively managed high-stress situations involving distressed clients by exercising empathy, patience, and professionalism at all times.
  • Reduced clients'' overall debt by negotiating with creditors and creating customized repayment plans.

Loan Specialist

Rate Genius Inc.
10.2018 - 10.2023
  • Received underwritten applications from clients looking to lower their auto rates or payment
  • Educated customers on benefits of additional products, such as gap, extended service contracts, tire and wheel care, etc.
  • All while achieving all company KPI's
  • Guided each customer through our process by verifying their personal information, receiving documents, uploading required stipulations, and ensuring we have all items needed to fund
  • Worked closely and maintained relationships with multiple nationwide and local credit unions
  • Communicated with multiple customers daily and provided updates to our internal loan processing team, and lenders to ensure funding is secured within our time frame
  • Executed problem solving skills, customer communication, and overcoming objections
  • Active member of the Rate Genius 'Manager in training' program
  • Performed task and facilitated trainings for new employees assigned by sales management.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Inside Sales Representative

PROTECT AMERICA INC.
01.2011 - 01.2018
  • Contacted potential customers through lead submission on an outbound and inbound call dialer
  • Presented and discussed options to customers through personable conversations and gaining trust through a structured and proven sales process
  • Educated clients on our products and services and provided a solution based solely on the clients' needs gathered through a customer discovery process
  • Consistently a top performer throughout my years with a complete knowledge of competition
  • Generated contracts that produced the company on average a gross of $925,000.

Education

Associate of Applied Science - Welding Technology

Pasadena City College
Pasadena, CA
06.2006 - 06.2008

Skills

Professionalism

Education And Certifications

  • Pasadena Community College - AWS D1.1 3G Mig Welding certification.
  • Pasadena Community College - Studied meteorology and General Education
  • Protect America Inc. - Completion and recertification of the 5 Diamond Sales process through The Jackman Group LLC.
  • Rate Genius Manager In Training program.

Timeline

Debt Specialist

Beyond Finance
11.2023 - 05.2024

Loan Specialist

Rate Genius Inc.
10.2018 - 10.2023

Inside Sales Representative

PROTECT AMERICA INC.
01.2011 - 01.2018

Associate of Applied Science - Welding Technology

Pasadena City College
06.2006 - 06.2008
Aaron BurlingameSales Specialist