Kenneth Johnson
Mesquite,TX
Summary
Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
8
8
years of professional experience
Work History
Debt Specialist
National Debt Relief
09.2023 - Current
- Received 8 + Warm leads per day Converting a total of 40 + paying client per month and over 900,000-1,300,000 Enrolled Debt per month
- Analyzed between 7-10 credit reports a day during the lead qualification process
- Consulted clients on their best financial solutions based on their credit reports
- Submitted Client applications to underwritting and completed contract reviews upon approval
Outside Sales Representative
Spectrum
11.2022 - 09.2023
- Acquire new residential customers through door-to-door contact from assigned leads
- Hit and exceeded money sales sales quotas high-speed data, mobile, landline phone, and video sales by 150% for the months of December 2022, & January 2023,.
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting.
Outside Senior Mortgage Loan Officer
Mr. Cooper
06.2020 - 11.2022
- Establishes and maintains relationships with realtors, builders, title companies and other related companies to generate and expand business through the execution of marketing campaigns and promotional events. Hosts community education seminars for real estate professionals.
- Counsels borrowers on the appropriate loan programs and educates them on the mortgage loan process. Responds to customer questions and concerns.
- Maintains current knowledge of agency and investor guidelines as well as state and federal regulations.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person or via web meeting
- oversee the production pipeline and resolves escalated issues to ensure loan transactions close correctly and in a timely manner.
- Developed prospects for new loans by conducting 200 cold calls weekly.
Outside Sales Executive Fiber
AT&T
05.2016 - 05.2020
- Established new accounts through cold calling and personal visits to potential customers.
- Developing responses for Request for Proposals and presenting products and services that can benefit customers
- Designing strategic initiatives to grow and retain the revenue stream of assigned complex accounts and ensure customer satisfaction
- Prospecting and qualifying leads within assigned territory via phone, door knocking or prem visits
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Education
Bachelor's degree - Health Services/Allied Health/Health Sciences, General
University of Missouri
Columbia, MO2018
Skills
- Prospecting Clients
- B to B sales
- New Business Development
- Sales presentations
- Network development
- Interpersonal communication skills
- Systems and software programs
- Strategic planning
- Records management
- Solutions-focused sales
- Business Development and Planning
- Territory Management
Timeline
Debt Specialist
National Debt Relief
09.2023 - Current
Outside Sales Representative
Spectrum
11.2022 - 09.2023
Outside Senior Mortgage Loan Officer
Mr. Cooper
06.2020 - 11.2022
Outside Sales Executive Fiber
AT&T
05.2016 - 05.2020
Bachelor's degree - Health Services/Allied Health/Health Sciences, General
University of Missouri
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