Aaron Carreon
Azusa,CA
Summary
Dedicated professional prepared to bring extensive expertise and a results-oriented approach. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Renewals Specialist II
AvalonBay Communities
Azusa, CA
01.2024 - 03.2026
- Managed Renewal Process: Led the renewal process for a portfolio of 3,000+ residential units, collaborating with internal teams to enhance tenant retention and support overall property performance.
- Data-Driven Lease Management: Utilized property management software such as MRI, Salesforce, and Microsoft Office to analyze lease data and identify opportunities to optimize occupancy rates and tenant retention.
- Operational Efficiency: Streamlined operations by leveraging property management systems to ensure efficient lease management, timely tenant renewals, and consistent compliance across multiple properties.
- Tenant Satisfaction & Retention: Maintained high levels of tenant satisfaction by responding promptly to tenant inquiries, ensuring a seamless renewal process through effective communication and issue resolution.
Community Consultant
AvalonBay Communities
Los Angeles, CA
05.2023 - 01.2024
- Developed community outreach programs to enhance resident engagement and satisfaction.
- Facilitated workshops and events to promote local services and resources for residents.
- Analyzed resident feedback to identify areas for program improvement and resource allocation.
- Mentored onboarded consultants, sharing best practices in community relations and engagement strategies.
- Negotiated contracts with third-party providers for essential services at reduced costs, maximizing resource allocation while maintaining quality standards.
- Led initiatives to improve overall resident experience through targeted surveys and actionable insights.
Assistant Property Manager
Advantage Management
La Verne, CA
08.2022 - 12.2022
- Managed tenant communications, addressing inquiries and resolving issues efficiently.
- Coordinated property maintenance requests, ensuring timely completion of repairs and upkeep.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Conducted property inspections, identifying areas for improvement and maintaining compliance standards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Assistant Manager
STORAMERICA SELF STORAGE
Rancho Cucamonga, CA
02.2022 - 07.2022
- Oversaw daily operations to ensure optimal facility performance and customer satisfaction.
- Managed inventory control processes to maintain accurate stock levels and reduce discrepancies.
- Coordinated marketing initiatives to increase facility visibility and drive tenant acquisition efforts.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Security
Redline DTLA food & bar
Los Angeles, CA
07.2021 - 12.2021
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Provided fire and rescue first response to security clients.
- Performed risk analyses to identify appropriate security countermeasures.
- Improved team coordination by leading pre-event security briefings.
- Performed interior and exterior security patrols and checks.
Receptionist
LA Fitness Front Desk
Glendora, CA
01.2018 - 11.2021
- Managed front desk operations, ensuring efficient check-in and member service.
- Coordinated class schedules and personal training appointments for members.
- Assisted in resolving member inquiries, enhancing overall satisfaction rates.
- Monitored facility access, maintaining security standards for member safety.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Facilities Technician
Glenkirk Presbyterian Church
Glendora, CA
05.2017 - 07.2019
- Conducted regular maintenance and inspections on church facilities to ensure safety standards were met.
- Coordinated with staff for repair services and managed inventory of maintenance supplies.
- Implemented efficient processes for facility upkeep, reducing downtime during events and services.
- Trained volunteers on equipment usage and safety protocols to enhance team performance.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
Education
High school diploma -
Azusa High School
Azusa, CA06-2017
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Quality assessment
- Excellent communication
- Adaptability
- Performance metrics
Certification
- Guard Card July 2021
- BLS Certification April 2025 to April 2027
Languages
English
Native or Bilingual
Timeline
Renewals Specialist II
AvalonBay Communities
01.2024 - 03.2026
Community Consultant
AvalonBay Communities
05.2023 - 01.2024
Assistant Property Manager
Advantage Management
08.2022 - 12.2022
Assistant Manager
STORAMERICA SELF STORAGE
02.2022 - 07.2022
Security
Redline DTLA food & bar
07.2021 - 12.2021
Receptionist
LA Fitness Front Desk
01.2018 - 11.2021
Facilities Technician
Glenkirk Presbyterian Church
05.2017 - 07.2019
High school diploma -
Azusa High School