Summary
Overview
Work History
Education
Skills
Websites
Timeline
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CHRISTIAN BEJARANO

Charlotte

Summary

Accomplished Renewals Specialist at VMware with expertise in customer relations and CRM hygiene. Successfully drove software license renewals and upgrades, achieving quarterly quotas. Proficient in B2B/C2C sales, leveraging strong communication skills and SaaS knowledge to enhance client satisfaction and retention. I started my career in sales, which included prospecting and outreach, consistently reaching up to 80 calls daily to expand my client base. Also proficient in Microsoft Excel and CRMs such as SalesForce (3+ years).

Overview

2
2
years of professional experience

Work History

Renewals Specialist

VMware
10.2022 - 03.2024
  • Ensured the renewal of VMware software licenses through various contracts.
  • Responsible for upgrades, as well as retention, to meet quarterly quota.
  • B2B/C2C.
  • Responsibilities include reaching out to customers and resellers to ensure accounts have correct licenses, and are always under support.
  • Assisted with any troubleshooting, rearranging of software licenses on various accounts.

Sales Development Representative

FreeAgent CRM
03.2022 - 08.2022
  • Utilized various online tools to find potential clients and conduct the pipeline. Including emails and up to 80 calls per day.
  • Organized and updated a portfolio of current and potential clients through CRM.
  • Learned valuable knowledge about sales and insight on the CRM software mechanics and usage.

Education

Bachelors Degree - Business Administration

University of North Carolina Wilmington
01.2022

Associates Degree - Arts

Cape Fear Community College
01.2019

High School Diploma -

Mooresville Senior High
01.2016

Skills

  • Customer relations
  • CRM hygiene
  • Cold calling and outreach
  • Sales retention and renewals
  • SaaS
  • B2B/C2C

Timeline

Renewals Specialist

VMware
10.2022 - 03.2024

Sales Development Representative

FreeAgent CRM
03.2022 - 08.2022

Bachelors Degree - Business Administration

University of North Carolina Wilmington

Associates Degree - Arts

Cape Fear Community College

High School Diploma -

Mooresville Senior High
CHRISTIAN BEJARANO