Aaron Cavitt

• Increased average customer spending by recommending menu items, beverages, and promotions based on customer preferences.
• Responsible for consistent sales of $3,000 per night.
• Built rapport with guests, creating repeat business and delivering a high-quality customer experience.
• Consistently managed multiple priorities while maintaining excellent service during busy shifts.
• Resolved customer concerns professionally, resulting in positive feedback and customer retention.

•. Prospected and generated new corporate leads, converting cold inquiries into booked private events, resulting in a 25% increase in monthly off-peak bookings

•. Negotiated customized event packages and F&B contracts, successfully upselling premium upgrades to increase average contract value by 15

•. Managed end-to-end client relationships from initial tour to post-event follow-up, maintaining a 40% repeat-booking rate with key corporate accounts.

• Promoted daily specials and additional items to support sales growth.
• Processed cash and credit transactions with precision.
• Provided friendly and professional customer service in a high-volume environment.
• Maintained knowledge of products to effectively address customer inquiries and suggest items.
• Assisted in onboarding new employees regarding customer service protocols and sales methods.
• Achieved top salesperson recognition with responsibility for $500,000 in annual sales.