Aaron Crusan
Niagara Falls,USA
Summary
Operations and inventory management professional with progressive experience overseeing multi-location operations, inventory control, purchasing, supplier relations, reporting, and team leadership. Experienced in coordinating day-to-day business operations, maintaining accurate inventory and financial records, supporting client needs, and improving operational efficiency. Strong background in cross-functional coordination, compliance, data interpretation, process oversight, and problem resolution.
Overview
10
10
years of professional experience
Work History
Regional Operations Manager
Ms.Scoops
Buffalo, NY
07.2023 - Current
- Oversee day-to-day regional business operations, supporting productivity, service quality, and operational efficiency.
- Source products based on specific client requirements while coordinating purchasing and supplier relationships.
- Manage product inventory and maintain appropriate product availability to support operational needs.
- Oversee accounting operations and related administrative processes.
- Develop and maintain relationships with existing clients while supporting efforts to obtain new business.
- Coordinate operational activities across multiple business functions to ensure client and company requirements are met.
- Monitor operational needs and identify opportunities to improve efficiency, product availability, and service delivery.
Inventory Manager
Cattrez Enterprises Inc. / Goodtimez Dispensary
Irving, NY
02.2021 - 07.2023
- Managed inventory operations across three storefronts and a warehouse, coordinating inventory activities across multiple locations.
- Ordered inventory and non-inventory materials based on operational requirements and product demand.
- Received and entered purchase orders while maintaining accurate inventory documentation.
- Conducted cycle counts and maintained inventory accuracy across multiple locations.
- Coordinated and maintained daily inventory transfers between four locations.
- Tracked sales activity and prepared weekly inventory reports to support operational decision-making.
- Managed stocking and replenishment activities to maintain appropriate product levels.
- Established a database and sales operations system to support business and inventory management.
- Maintained accurate inventory records and documentation to reduce processing and delivery errors.
- Coordinated inventory activities with multiple locations and operational teams to ensure timely product availability.
Inventory Assistant
Cattrez Enterprises Inc.
Irving, NY
09.2020 - 02.2021
- Assisted the Inventory Manager with inventory operations across two storefronts and a warehouse.
- Received and entered purchase orders and maintained accurate purchasing records.
- Conducted cycle counts and supported inventory accuracy across multiple locations.
- Coordinated daily inventory transfers between three locations.
- Maintained stocking and replenishment activities to support operational needs.
- Kept inventory documentation and records accurate and current to help prevent processing and delivery errors.
- Supported day-to-day inventory operations and collaborated with management to resolve inventory-related issues.
Shift Manager
Cattrez Enterprises Inc.
Irving, NY
08.2019 - 09.2020
- Oversaw daily operations across two storefront locations.
- Supervised a team of 8–10 cashiers and gas attendants, providing day-to-day operational direction.
- Reviewed and verified documentation from previous shifts to ensure accuracy and continuity.
- Maintained accountability and accuracy for six registers and four gas attendant tills during each shift.
- Resolved customer issues and complaints while maintaining operational standards.
- Completed daily transaction documentation and reconciled cash and credit sales.
- Coordinated shift activities and ensured operational procedures were followed consistently.
Inspector
Seneca Gaming Authority
Niagara Falls, NY
02.2017 - 02.2019
- Conducted compliance inspections throughout casino departments to ensure adherence to SNI/NYS gaming compact requirements.
- Monitored casino activities and documented irregular or potentially non-compliant activity.
- Performed compliance checks across multiple departments and coordinated findings with appropriate management personnel.
- Verified the accuracy of cards and dice in direct coordination with Table Games Management.
- Verified table game jackpots exceeding $5,000 and slot jackpots exceeding $25,000.
- Worked directly with Slot Management on operational projects requiring accuracy, oversight, and compliance.
- Maintained attention to detail while reviewing financial and operational activities in a highly regulated environment.
Surveillance Officer
Seneca Gaming Authority
Niagara Falls, NY
05.2016 - 02.2017
- Monitored guests and employees for suspicious or potentially criminal activity.
- Supported compliance with SNI/NYS gaming compact requirements.
- Maintained detailed daily surveillance logs and prepared reports documenting activities and observations.
- Inspected cameras, monitors, and surveillance equipment to verify operational integrity.
- Identified and documented irregular activity while maintaining accurate records for management review.
Education
GED -
Lake Shore Senior High School
Angola, NY06-2009
Skills
- Operations Management
- Project Coordination
- Inventory Management
- Inventory Control
- Multi-Location Operations
- Purchasing & Procurement
- Supplier & Vendor Relations
- Product Sourcing
- Cost Control
- Shipping & Receiving
- Inventory Reporting
- Data Analysis & Interpretation
- Process Improvement
- Team Leadership
- Client & Customer Relations
- Compliance & Quality Control
- Record keeping & Documentation
- Cross-Functional Collaboration
- Problem Resolution
- Inventory Management Systems
Timeline
Regional Operations Manager
Ms.Scoops
07.2023 - Current
Inventory Manager
Cattrez Enterprises Inc. / Goodtimez Dispensary
02.2021 - 07.2023
Inventory Assistant
Cattrez Enterprises Inc.
09.2020 - 02.2021
Shift Manager
Cattrez Enterprises Inc.
08.2019 - 09.2020
Inspector
Seneca Gaming Authority
02.2017 - 02.2019
Surveillance Officer
Seneca Gaming Authority
05.2016 - 02.2017
GED -
Lake Shore Senior High School