Studied abroad on Semester at Sea during the Spring 23' voyage Traveled in countries throughout Asia, Africa, and Europe Open to learning about new cultures and meeting people from all over the world
Aaron De Koyer
East Rutherford,NJ
Summary
Dynamic Service Representative with a proven track record at Sofive, excelling in customer support and relations. Demonstrated exceptional organization and database maintenance skills, enhancing customer satisfaction. Recognized for optimizing service delivery and maintaining high productivity standards, ensuring a seamless experience for a large volume of clients daily.
Overview
2
2
years of professional experience
Work History
Service Representative
Sofive
05.2024 - Current
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Public Works Maintenance Worker
East Rutherford DPW
06.2023 - 09.2023
- Increased equipment lifespan with regular inspections, cleaning, lubrication, and repair work as needed for optimal performance.
- Supported special events setup and teardown to facilitate smooth operations for various community gatherings.
- Optimized resource allocation with inventory management, ensuring that all necessary materials were readily available for maintenance projects.
- Maximized efficiency by utilizing appropriate tools and machinery for specific tasks such as snow plowing or leaf blowing during seasonal changes.
Education
Bachelor of Science - Business Administration
Montclair State University
Montclair, NJ05-2026
Skills
- Customer support
- Customer relations
- Database maintenance
- Organization
Interests
Timeline
Service Representative
Sofive
05.2024 - Current
Public Works Maintenance Worker
East Rutherford DPW
06.2023 - 09.2023
Bachelor of Science - Business Administration
Montclair State University
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