Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaron De La O

Livermore,CA

Summary

Adept at enhancing guest experiences, I excelled at Emil Villa’s Hick’ry Pit by skillfully managing restaurant traffic and fostering seamless communication between staff. My expertise in customer service and ability to maintain composure under pressure led to significant improvements in guest satisfaction. Proficient in safe food handling and exceptional at multitasking, my approach significantly contributed to a welcoming and efficient dining environment.

Overview

1
1
year of professional experience

Work History

Restaurant Host

Emil Villa’s Hick’ry Pit
Livermore, CA
06.2023 - 05.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.

Education

Electrical, Electronics Engineering Technologies

Granada High School
Livermore, CA
06.2025

Skills

  • Memory retention
  • Strong multitasking
  • Greeting guests
  • Patience under pressure
  • Integrity and Honesty
  • Exceptional communication
  • Guest Relations
  • Customer service expertise
  • Safe Food Handling
  • Effective Multitasking
  • Complaint Handling
  • Payment Processing
  • Table Bussing
  • Food Running

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Host

Emil Villa’s Hick’ry Pit
06.2023 - 05.2024

Electrical, Electronics Engineering Technologies

Granada High School
Aaron De La O