Aaron Elliott
Springfield,IL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Customer Service Rep/Teller
Security Bank
07.2024 - Current
- Transact deposits, withdrawals, transfers, and posts loan payments, knowledge of change orders, night drop, ATM deposits
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Assistant Manager
Obed and Isaacs
07.2023 - Current
- Oversee all restaurant operations as well as effectively attending to personnel and customer service issues that may arise
- Responsible for opening and closing duties, cash handling, and cleaning
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager/Server
Luminary Kitchen and Provisions
07.2022 - 07.2023
- Oversee all restaurant operations as well as effectively attending to personnel and customer service issues that may arise
- Responsible for opening and closing duties, cash handling, and cleaning
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Server
Vele
02.2021 - 07.2022
- Helping set up the restaurant before dinner shifts, providing excellent customer service, providing food and beverage suggestions, having extensive wine knowledge, cash handling, cleaning
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Long Nine Junction
02.2019 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
Augie's Front Burner
01.2013 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bank Teller/Customer Service Representative
MARINE BANK
10.2008 - 12.2012
- Serve customers by completing account transactions
- Answering questions in person or on the telephone and referring customers to other bank services, as necessary
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor of Arts -
Illinois College
Jacksonville, ILSkills
- Exceptional customer service
- Excellent time management skills
- Cash handling and management
- Approachable
- Positive
Timeline
Customer Service Rep/Teller
Security Bank
07.2024 - Current
Assistant Manager
Obed and Isaacs
07.2023 - Current
Assistant Manager/Server
Luminary Kitchen and Provisions
07.2022 - 07.2023
Server
Vele
02.2021 - 07.2022
Server
Long Nine Junction
02.2019 - 02.2022
Server/Bartender
Augie's Front Burner
01.2013 - 06.2020
Bank Teller/Customer Service Representative
MARINE BANK
10.2008 - 12.2012
Bachelor of Arts -
Illinois College
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