Aaron Fung
El Paso,TX
Summary
Dedicated Consultant bringing dynamic skills in client oversight, issue resolution and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within Best Buy both in a precinct and on the sales floor.
Overview
15
15
years of professional experience
Work History
Geek Squad Consultant Agent
Best Buy
El Paso, TX
01.2024 - Current
- Developed solutions tailored specifically to each client's unique needs while staying within their allocated budgets.
- Provided consultation and training support to clients regarding there technological needs and concerns on a wide spectrum of devices.
- Mentored associate consultants to encourage enthusiasm toward tasks and responsibilities.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintain open box quality and displays to ensure clients are purchasing correctly priced items while providing the best quality.
- Constantly tracking clients service orders and maintaining communication on there repairs.
Seasonal Worker
Best Buy
El Paso , TX
11.2023 - 12.2024
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Stocked shelves with incoming inventory items.
- Provided excellent customer service at all times.
Personal Trainer And Manager
Bar Fitness
El Paso, TX
06.2017 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Created nutritional plans that support overall health goals of clients.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Managed staff scheduling, payroll, and customer service duties.
- Resolved customer complaints in a timely manner while upholding company policies.
- Provided feedback on employee performance reviews, coaching when needed.
Shop Manager and Consultant
Javic Collision
El Paso, Texas
02.2010 - 08.2018
- Developed and implemented procedures for the efficient operation of the shop.
- Conducted regular stock takes to ensure accurate inventory records.
- Created promotional campaigns to drive footfall into the store.
- Developed pricing strategies that maximized profits while remaining competitive.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Improved cost control and staff efficiency to maximize profitability.
- Meet with potential clients with Personal projects and upsell custom repair work and restorations.
- Performed vehicle inspections to assess the extent of damage and prepare estimates for repair costs.
Education
J M Hanks High School
El Paso, TX05-2005
Some College (No Degree) - Bachelors
El Paso Community College
El Paso, TXSkills
- Employee Management
- Client Engagement
- Upselling
- Retail merchandising expertise
Accomplishments
- Top 5 in Market place performance in Dec 2023 for Best Buy
- ranked #1 for memberships in micro market for all Geek Squads.
Timeline
Geek Squad Consultant Agent
Best Buy
01.2024 - Current
Seasonal Worker
Best Buy
11.2023 - 12.2024
Personal Trainer And Manager
Bar Fitness
06.2017 - Current
Shop Manager and Consultant
Javic Collision
02.2010 - 08.2018
J M Hanks High School
Some College (No Degree) - Bachelors
El Paso Community College