Aaron Gill
Jacksonville,FL
Summary
Results-driven professional with proven leadership and communication abilities. Expertise in operations management and staff training, enhancing customer experiences and optimizing team performance. Creative program coordinator with a track record of exceeding company expectations in fast-paced environments. Strong focus on collaboration and customer service, committed to long-term career growth.
Overview
13
13
years of professional experience
Work History
Bartender
The Cheesecake Factory
Jacksonville, FL
02.2025 - Current
- Maintained cleanliness and organization of bar area consistently throughout shifts.
- Developed good working relationships with fellow employees through effective communication.
- Assisted in training new bartenders on procedures and recipe execution.
- Managed cash drawer at end of each shift, ensuring accurate funds balance.
- Performed opening and closing duties, including restocking essential supplies.
Server
The Cheesecake Factory
Jacksonville, FL
08.2016 - Current
- Processed payments accurately and handled cash transactions securely.
- Built rapport with regular customers to enhance their dining experience.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Unit Director
Boys and Girls Clubs of Northeast Florida, Inc.
Jacksonville, FL
08.2020 - 05.2022
- Demonstrated strong leadership skills by effectively recruiting, hiring, and promoting staff within the club, fostering a skilled and motivated team.
- Managed and supervised diverse staff to enhance performance and foster team cohesion.
- Served as liaison between parents, staff, principals, and Boys & Girls Club's executive leadership to promote effective communication and collaboration.
- Developed and implemented safe, fun, and engaging programming for children, resulting in positive experiences and growth.
- Recruited parents and members to increase club participation and strengthen community involvement.
- Handled payroll and staff discipline, ensuring fair and consistent practices within the organization.
- Strategically managed budgeting funds, ordering supplies, and meticulously monitored staff hours to ensure appropriate allocation of resources.
Busser
The Cheesecake Factory
Jacksonville, FL
01.2013 - 08.2019
- Maintained cleanliness of dining area and tables throughout service shifts.
- Assisted servers by promptly clearing and resetting tables for new guests.
- Collaborated with team members to uphold high service standards during busy hours.
- Participated in training new bussers on proper cleaning and resetting procedures.
- Ensured compliance with health and safety regulations in all areas of the restaurant.
Education
Associate of Arts - Communications
University of North Florida
Jacksonville, FL12.2017
Skills
- Point of Sale Management
- Customer service
- Team collaboration
- Operations management
- Staff training
- Program coordination
- Project management
- Performance tracking and evaluation
- Budget oversight
- Microsoft Office and Google Suite proficiency
- Time management
- Creative problem solving
- Conflict resolution
- Multitasking abilities
Timeline
Bartender
The Cheesecake Factory
02.2025 - Current
Unit Director
Boys and Girls Clubs of Northeast Florida, Inc.
08.2020 - 05.2022
Server
The Cheesecake Factory
08.2016 - Current
Busser
The Cheesecake Factory
01.2013 - 08.2019
Associate of Arts - Communications
University of North Florida