Gina Polito
Yorkville,IL
Summary
Dynamic bartender with proven reliability and strong interpersonal skills, recognized for enhancing customer satisfaction at all times. Expert in alcohol service management and staff training, I developed innovative cocktail recipes and optimized inventory processes, contributing to a more efficient and engaging bar experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Aurora Athletic Club
07.2025 - Current
- Mix and serve beverages according to standard recipes and customer preferences.
- Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
- Train new staff on drink preparation techniques and customer service excellence.
- Manage inventory levels, placing orders to ensure availability of supplies.
Bartender / Assistant Manager
Prairie Station Pub
04.2020 - Current
- Assisted bartenders in preparing and serving beverages efficiently.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Supported inventory management by tracking supplies and restocking as needed.
- Trained new staff on bar procedures and customer service protocols.
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
Manager / Bartender
Chicago Street Pour House
09.2024 - 03.2025
- Supervised bar staff, ensuring adherence to operational standards and exceptional customer service.
- Developed innovative cocktail recipes, enhancing drink menu appeal and customer satisfaction.
- Trained new bartenders on beverage preparation, service techniques, and safety protocols.
- Managed inventory levels, optimizing stock usage and minimizing waste through efficient ordering processes.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Closed out cash register and prepared cashier report at close of business.
Bartender
Fit'z Thirsty Irishman
04.2020 - 03.2025
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness and organization of bar area to enhance workflow efficiency.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with kitchen staff to coordinate drink orders with food service.
- Developed seasonal drink menus, incorporating customer feedback for improved offerings.
Bartender /Assistant Banquet Manager
Hyatt Regency Lisle IL
04.2018 - 04.2020
- Assisted bartenders in preparing and serving beverages, ensuring timely service during high-volume periods.
- Maintained cleanliness and organization of bar area to enhance operational efficiency and customer satisfaction.
- Supported inventory management by tracking stock levels and assisting in restocking supplies as needed.
- Developed knowledge of drink recipes and served customers with accuracy and attention to detail.
Residence Assistant
Brookdale Assisted Living
08.2009 - 07.2018
- Facilitated communication between residents and staff to enhance community engagement.
- Assisted in coordinating daily activities and events for resident participation and enjoyment.
- Provided support to residents with daily living tasks, ensuring comfort and safety standards.
- Developed and implemented strategies to improve resident satisfaction and overall experience.
Education
Criminal Justice
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Downer Grove South
Downers Grove, IL06-1997
Skills
- Effective multitasking
- Service excellence
- Proven reliability
- Effective team collaboration
- Strong interpersonal skills
- Alcohol service management
- Transaction management
- Point of sale management
- Customer service proficiency
- Food service management
- Staff training facilitation
- Inventory management
Certification
-BASETT Certified
-Food Handlers Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeGig WorkLocation Preference
On-SiteImportant To Me
Flexible work hoursTimeline
Bartender
Aurora Athletic Club
07.2025 - Current
Manager / Bartender
Chicago Street Pour House
09.2024 - 03.2025
Bartender / Assistant Manager
Prairie Station Pub
04.2020 - Current
Bartender
Fit'z Thirsty Irishman
04.2020 - 03.2025
Bartender /Assistant Banquet Manager
Hyatt Regency Lisle IL
04.2018 - 04.2020
Residence Assistant
Brookdale Assisted Living
08.2009 - 07.2018
Criminal Justice
College of DuPage
High School Diploma -
Downer Grove South